Unit head/ Asst store mgr for apparels brand

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“Rian Placements has maintained the highest standards of confidentiality in sourcing the most talented crop of professionals for our ever expanding needs. They have always responded to our requirements on priority basis & have maintained the highest standards of professionalism.”

An Indian Retailing Giant.
Zonal Head HR, Pantaloons retail

The jobholder has a sizeable staff at the Store directly/indirectly reporting or liaising with him.  He is responsible for the entire store.  Decisions taken by the jobholder or activities initiated by him/her will have a significant impact on the Store’s turn over / staff morale and customer responses.

Department: sales
Project Location(s): Kuttiady, Kozhikode, kerala
Education: graduation
Compensation: 6 lacs pa

Responsibilities

To maintain a proper balance between management staff and customers.  The Assistant Manager – Operations is the focal point for a particular range of products in the Store and is a decision maker with respect to them.  Ensure achievement of the required standard of Customer Delight and Sales Targets.  Direct, control and supervise the work of the DM’s/Sales Officers/Sales Associates.

Job responsibilities:

  1. Is responsible for Pre-opening procedures  – Opens Store in the morning, monitors Housekeeping
  2. discuss sales and set targets for the day
  3. Sales figures of previous day.  Discuss with Staff, inform days budget.
  4. Open cash point to start operations for the day – and ensure that float is entered in all operating tills on time.
  5. Ensure that tills are manned – Allocation of dedicated cashiers
  6. Alternative arrangements for staff that are sick/absent.
  7. Detailed Floor inspection.
  8. Determine best sellers and poor sellers and derive upon a plan of action.
  9. To plan layouts depending on new lines and seasons.
  10. To ensure that stock is well presented and displayed.
  11. Ensure that replenishment takes place regularly whenever required.
  12. To plan moves on a daily and weekly basis depending on stock and new lines.
  13. Ensure that proper care is taken while making ‘Moves’ within the Department.
  14. Ensure that mannequins are changed regularly and that merchandise is displayed neatly on them.
  15. Is present to receive deliveries and assists his colleagues and staff in doing so.
  16. Getting the deliveries checked and counted in a systematic manner.
  17. Send the appropriate stock to their respective Departments.
  18. Report any discrepancies involved to the Manager – Operations.
  19. send requisitions to the warehouse/merchandisers on time, if any.
  20. Is responsible for managing the whole floor to ensure smooth functioning of work and ensure that his people work as a team with good interpersonal relationships.
  21. Co-ordinate time for lunch breaks/tea breaks for various staff related to his/her departments.
  22. To have a very pleasing and approachable personality and disposition.
  23. To ensure that his staff and himself/herself work towards giving the customer exceptional service at all times.
  24. To ensure that staff take responsibility for their customers and regularly follow up.

Skills/Experience

  1. Graduate
  2. Must possess excellent communication and interpersonal skills and must exhibit leadership qualities
  3. Previous experience in the retail industry is necessary with at least 4 years managerial experience
  • Professional demeanor;
  • Personal accountability and strong work ethic;
  • Professional, able to interact with vendors/clients;
  • Positive, “can do” attitude.